Shipping policy
Processing Time
All orders are processed within [ 3–5 ] business days after payment is received. Processing times do not include weekends or holidays. We do our best to work crazy hours so you get your products in a timely fashion.
Shipping Time
Once shipped, delivery times vary depending on the shipping method selected and the carrier. Estimated delivery times are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Tracking information will be provided once your order has shipped. Please allow up to 24–48 hours for tracking updates to appear.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
Delays
We are not responsible for shipping delays caused by the carrier, weather conditions, customs, or other factors beyond our control.
Lost, Stolen, or Damaged Packages
Once an order has been shipped, we are not responsible for lost, stolen, or damaged packages. If this occurs, please contact the shipping carrier directly to file a claim.
International Shipping (Optional)
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.